Features
💡 All Features Included – No Upsells, No Lock-In
At PBXCloud, every package includes full access to every feature — whether you’re a single-site business or a nationwide reseller. We don’t charge extra for features. Instead, you choose a package based on how many users (extensions) and how much call recording storage you need.
Everything Included – No Upsells
Get full access to all advanced PBX features from day one. No extra costs for essential tools like IVR, call recording, or remote extensions — it’s all built in, always.
Your PBX, Your Way
Use your own SIP trunks, port existing numbers, or get fresh ones from us. Whether you need a single office setup or a multi-tenant reseller system, we make it flexible.
Built for Business & Resellers
Our cloud PBX platform is powerful enough for any business, and scalable enough for resellers. Offer white-labeled, isolated PBX instances with your branding.
🧩 Including, But Not Limited To:
01.
📞 Smart Call Management
- Auto Attendant / IVR
- Unlimited Ring Groups
- Time-based Call Routing
- Call Forwarding / Transfer / Follow Me
- Call Queuing (ACD)
- Voicemail & Voicemail-to-Email
- Music on Hold (Custom Uploads)
- Speed Dial & BLF Support
02.
🗂️ Advanced PBX Controls
- Web Admin Portal for Full Control
- User Portal for Voicemail, Call Forward, Recordings
- Multi-Branch Support
- Reseller & Multi-Tenant Mode
- Number Porting Support
- Use Your Own SIP Trunks or Let Us Provide
03.
🎧 Call Recording & Monitoring
- Automatic Inbound & Outbound Recording
(Subject to Fair Usage Policy — FUP) - Live Call Listen, Whisper & Barge
- Downloadable CDRs
- Daily/Monthly Reporting and Billing Stats
04.
📱 Device & App Compatibility
- Works with Any SIP Desk Phone
- Softphone Support (Mobile & Desktop)
- Auto-Provisioning for Popular Brands
- Remote Extension Setup
05.
🔐 Security & Uptime
- Encrypted Calls (TLS/SRTP)
- Brute Force Protection
- Geo-IP Blocking
- Optional 2FA
- 99.9% Cloud Uptime SLA
06.
🔁 Flexible for Any Use Case
Whether you’re:
- A business needing a professional VoIP setup
- A call center managing queues and recordings
- A VoIP reseller serving multiple clients
📞 Everything You Need, One Platform
You don’t pay extra to:
- Enable call queues
- Set up IVRs
- Get mobile apps working
- Access admin controls
All features are included in every package. You only decide:
- How many users (extensions) you need
🧠 Custom Needs?
Need 100+ extensions, high availability, or integrations with a custom CRM?
📩 Contact us for a tailored solution.